Contact

Ask us about a machine

Undecided between the three? Put the question here and a person writes back. Orders already placed and returns land in the same inbox. Buying itself happens in the basket.

Thank you, your enquiry is noted

An answer comes back by email, usually inside one working day, Monday to Friday.

This places no order and moves no money. When you have decided, the basket and the checkout are a minute’s work.

Given to the courier so they can reach you on the day.

Quantities, a question about size or power, or what you mostly cook.

We use these details only to answer you and, if you order, to deliver. See privacy.

Other ways to reach us

Email support@gormox.com. It is the best route for anything with a photograph or an order reference attached. We answer Monday to Friday, 9:00 to 18:00 CET, normally within one working day; Spanish public holidays add a day.

Registered office

FLOFUM, S.L.
Calle Parcerisa 13, Local 1
08014 Barcelona, Spain
CIF B75621250

Formal letters reach us here. The address is an administrative office, not a showroom, so machines cannot be collected in person, and returns do not come here unless we have confirmed it by email.

There are exactly two tills: the card form on this website, and the driver at your door. No deposit, no bank transfer, no payment link by email or text or any other route. A message asking for one did not come from Gormox.

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